Robert Hamer offers you a warm welcome

A professional with over 20 years experience in the IT service, support and repair industry from a mechanical background as a qualified Motor Vehicle Technician with Experience of Hydraulics, Pneumatics, Electrical and Electronics service and repair industries.

Based in South Normanton in the East Midlands within commutable distance of Derby, Nottingham, Mansfield, Alfreton and Chesterfield Looking for a position within a successful company offering opportunities for progression.

Read more...

Technical Skills and Experience
an image

Remote Desktop Support, Web Filtering

Microsoft Exchange, AD, Various CRM Tools

Windows 3.x, 95, 98, NT 4, ME, PE, XP, VISTA

Windows 7, DOS, Novell 3.x, Microsoft Office

Norton Ghost, Acronis, Antivirus & Security

TCP/IP & related Services DHCP/DNS/WINS

Diagnostics & Repairs to component Level.

Laptop & Desktop Hardware

Routers, Switches, Printers

BIOS & DMI Updates

Certificates and Qualifications
an image

CompTIA A+ Certified Professional

EDI Level 3 Diploma in IT User Skills (ITQ Apprentice)

Advanced Level Apprenticeship in IT Application Specialist

EHO Food Hygiene Certificate

British Institute of Inn keeping

Institute of Supervisory Management

Lifting Equipment Engineers Certificate

City & Guilds Motor Vehicle Technology A & B

"CLICK HERE TO REQUEST CV"

Successful support professional with a reputation for integrity, quality, punctuality and reliability, with the ability to learn and adapt to challenging and changing environments. Experience in planning, prioritising and organising workloads in the retail, service, and support industries, utilising a variety of CRM and ERP tools including Amdocs, Omnis and BMC Remedy to log, monitor and analyse trends.

“Opportunity seldom knocks twice.”

Contact Info
Email: Robert Hamer
Career History
More Details

2016 - Present
Vaillant Support Services
Technical Adviser

2016 (Temp)
CSY Retail Systems
Service Desk Support Engineer

2011 - 2016
Capita IT Services
Service Desk Analyst

2001 - 2010
DSGI PLC
Laptop Technician
Technical Consultant
Technical Adviser

2004 - 2009
NPJC
Voluntary Work
Sunday School Administrator

1998 - 2001
ERH Computers Ltd
Technical Manager

1995 - 1998
Essex lifting Gear
Lifting Equipment Engineer

1992 - 1995
Greene King Brewery
Public House Manager

1988 - 1992
Wherry Quay Marina
Technical Supervisor/Manager

1982 - 1988
Holbay Racing Engines
Technician/Supervisor

1977 - 1982
W.G Goslings
Motor Vehicle Technician Apprentice